Please refer below to the content regarding our Privacy Policy. Please reach out to me if there are any issues or questions: Chris Merchant – chris@occopiers.com

Last Updated: 12/18/2025

1. Introduction

Orange County Copiers and Printers (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website, service requests, communications, and SMS programs.

2. Information We Collect

We may collect the following Personally Identifiable Information (PII):

• Name
• Business name
• Phone number (mobile or landline)
• Email address
• Physical address
• Equipment and service-related information
• Communication preferences
• IP address and website usage data

Providing a phone number is optional unless it is required to fulfill a service request or respond to an inquiry.

3. How We Use Information

Collected information may be used solely for operational and service-related purposes, including:

• Scheduling and managing service appointments
• Providing service notifications and updates
• Sending account, billing, or service-related communications
• Responding to inquiries and support requests
• Improving internal operations and customer experience

Orange County Copiers and Printers does not use personal information for marketing or promotional messaging.

4. SMS Communications

If you opt-in to receive SMS messages from Orange County Copiers and Printers, messages may include:

• Appointment reminders
• Service or repair notifications
• Account or billing alerts
• Equipment-related updates

Message frequency varies based on service activity and customer interaction. Message and data rates may apply.

5. No Sale or Sharing of Personal Information for Marketing

Orange County Copiers and Printers does not sell, rent, or share consumer personal information with third parties for marketing or promotional purposes.

Personal information may be shared only with trusted service providers (such as SMS delivery platforms) strictly to support operational services, or when required by law. Such providers are contractually obligated to protect the confidentiality of the information.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.

7. Consumer Rights and Choices

You may:

• Opt-out of SMS communications at any time by replying STOP
• Request assistance by replying HELP
• Request access, correction, or deletion of personal information by contacting us

8. Accessibility

This Privacy Policy is prominently displayed and easily accessible on our website and is linked anywhere SMS consent is requested.

9. Contact Information

Orange County Copiers and Printers
1134 E. Valencia Dr, Fullerton, 92831, California
Phone: 1 (949) 529-1401
Email: service@occopiers.com